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SMPC Process Manager with English (Problem Mngmt)

Global Services Integration Business
190005CQ Requisition #
Thanks for your interest in the SMPC Process Manager with English (Problem Mngmt) position. Unfortunately this position has been closed but you can search our 649 open jobs by clicking here.
Qualifications for the role:


Ability to execute process effectively,


Knowledge of IT infrastructure,


Organizational skills,


ITIL Foundation Certificate being an asset


Team management skills,

Preferred 1-1,5 years ITIL related job experience (at least Process Controller level),


Wide knowledge of ITIL Service Management framework,


Excellent communication skills (written / verbal)


Customer focus mindset,


Ability to work with remote team members,

Stress and time pressure resistance, ability to work in tight deadlines and the ability to maintain focus whilst under pressure,


Organizational and team management skills,

Creativity and organizational skills,

Ability to identify problems and work to resolution (see things through) and to motivate others to complete tasks on time,


Team player attitude,


MS Office Skills,

Good English written and oral communication skills

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