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Hosting Services HOB 3rd Line Network Support Engineer

Network Specialist
EMEIA Region
210007D5 Requisition #

Job Title: 3rd Line Network Support Engineer

Location: Basingstoke or Bracknell


Are you positive with a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and / or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to collaborate and achieve together with committed people to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to join the 3rd Line Support Team.


This is your world and your opportunity to shape it for the better.


Shape your world


We are looking for an experienced 3rd Line Network Support Engineer to join an existing team of 3rd support engineers. Your role will involve providing operational support to enterprise environments that run 24/7 across two data centers. You will collaborate with the rest of the team to maintain remote support of the network infrastructure, BAU activities, non BAU activities, Incident, Change and Problem Management. Perform system configuration changes, upgrades and liaise with third parties and other internal teams. You will also have the opportunity to be involved in project-based work, as you will be working closely with the project team. Additionally, you will provide technical direction and mentoring to the 2nd-line team and be able to demonstrate a shift to the left mentality.

Your experience


  • Cisco Nexus 9K/3K switches and Cisco IOS 2960/3650 switches (VPC, VRF, etc.)
  • Cisco ASR Routers (OTV/IPSEC, QOS, etc. )
  • Cisco ASA Firewalls and FirePOWER (IDS and IPS)
  • Cisco FMC
  • Cisco Identity Services Engine (ISE)
  • Juniper SRX firewalls (clustered and unclustered)
  • F5 BIG-IP load balancers - LTM, AFM & DNS
  • Gigamon GigaVUE
  • Riverbed PacketAnalyser Plus
  • Wireshark
  • SolarWinds NPM, NCM & NTA
  • Strong understanding of TCP/IP
  • Strong understanding of IPSEC and SSL VPNs.



Shape your world and achieve together

We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all.

If you want to work alongside people with different ideas, in an inclusive business, that will welcome you and support you, come and co-create the future at Fujitsu.


Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.




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