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DSDS Service Desk Agent

Service Desk
Global Services Integration Business
21000646 Requisition #
Thanks for your interest in the DSDS Service Desk Agent position. Unfortunately this position has been closed but you can search our 575 open jobs by clicking here.

Key Performance Indicators

• Feedback from customers, colleagues and team managers.
• Technical assessments if applicable
• Evidence of sharing and re-use of knowledge.
• Correct management of processes followed to deliver the service.
• Percentage of customer problems resolved within required timescales.
• Meeting service level requirements.

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